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Returns & Exchanges
At PITAKA, we strive to ensure your complete satisfaction with our high-tech carbon fiber accessories. If you are not entirely happy with your purchase, you may return or exchange your items within 30 days of delivery.
1
Initiate Your Request
Visit our Return Center and enter your order number and email address to begin the process.
2
Prepare the Package
Ensure the product is in its original condition and packaging, including all manuals and accessories provided.
3
Ship the Item
Affix the provided shipping label to your package and drop it off at the nearest authorized carrier location.
4
Receive Refund or Exchange
Once our warehouse inspects the returned item, we will process your refund or ship your replacement within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing